Why the wheel doesn’t need reinventing: How CIOs can be heroes in the delivery of internal services

 

Take a look at the second part of Fruition Partners CIO Survey report.

The ‘consumerisation’ of IT at home is now driving similar demands in our working lives. We increasingly expect our interactions with HR, facilities, IT or marketing to be equally streamlined, and those business services are beginning to respond as they recognise that unstructured email, spreadsheets or paper-based interactions are no longer efficient.

In this survey we looked at the state of play in the delivery of automated internal services within organisations with more than 1,000 employees and found there’s a lot of room for improvement.

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